Digital India Programme : Common Services Centres (CSC) is an important way of extending governance in public services to every citizen

Digital India Programme :  Common Services Centres (CSC) is an important way of extending governance in public services to every citizen

GOVERNMENT OF INDIA
MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

LOK SABHA 

UNSTARRED QUESTION NO. 3349
TO BE ANSWERED ON: 23.03.2022

SERVICES IN CSC

3349    SHRI C. LALROSANGA

Will the Minister of MINISTER OF ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

(a) whether it is true that three lakh Common Service Centres (CSC) were set up under the Digital India Programme plan which are delivering services like registrations for Aadhaar Cards, Pan Cards, Booking of Train Tickets, Checking of bank balance, etc;

(b) if so, the details thereof;

(c) the details of the States which are covered by CSC and the manner in which the rural population is getting benefitted from it; and

(d) the details of the CSCs in the North Eastern States?

SERVICES IN CSC
ANSWER
MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY 

(SHRI RAJEEV CHANDRASEKHAR)

(a), b) and (c):Yes, Sir. Ministry of Electronics and Information Technology (MeitY) has implemented the network of Common Services Centres (CSC) under the Digital India Programme. CSC is an important way of extending governance in public services to every citizen. The CSC scheme envisages setting up of at-least one CSC in each of 2.50 lakh Gram Panchayats (GPs) across the country, for delivery of various Government-to-Citizen (G2C) and other citizen-centric e-Services to citizens. It is a self-sustainable entrepreneurship model which is run by Village Level Entrepreneurs (VLEs). The number and kind of services being provided currently through CSCs are at Annexure-I.

As on February 2022, total 4,63,705 CSCs are operational across all states & Union Territories of the country, out of which, total 3,63,887 CSCs are operational at Gram Panchayat (GP) level. The list of number of CSCs in the country (State/UT-wise) including North Eastern States, is enclosed at Annexure-II.

(d): The details of the CSCs in the North Eastern States are at Annexure-III.

Annexure-II

List of Services offered through CSCs

SL N

CONTENTS

SL NO

CONTENTS

1

Aadhaar Services

5

Educational Services

1.1

Aadhaar Services – Generation of Aadhaar

5.1

Education Services – Digital Literacy

1.2

Aadhaar Services – E-KYC & Authentication

5.2

Various On-line courses of NIELIT & NIOS, various courses of IGNOU, IITs, Private Universities

1.3

Aadhaar Services – Aadhaar Printing

5.3

Various courses of CSC Academy

1.4

Aadhaar Updates (UCL)

6

Legal Services

2

Central G2C Services - PM Welfare Schemes

6.1

Tele-Legal Consultation Services

2.1

Ayushman Bharat Yojana

6.2

E-Courts Services

2.2

PM FasalBimaYojana

7

Financial Inclusion Services

2.3

PM - Ujjwala Scheme (LPG Booking)

7.1

Financial Inclusion – Banking Services

2.4

PM - Shram Yogi Maan-dhanYojana

7.2

Financial Inclusion – DigiPay (AEPS)

2.5

PM - KisanMaan-dhanYojana

7.3

Financial Inclusion – Insurance Services

2.6

PM - KisanSammanNidhiYojana

7.4

Financial Inclusion – NPS & APY

2.7

PM - Merchant Pension Yojana

7.5

Financial Inclusion – Fastag Services

2.8

PM - Kisan Credit Cards Yojana

7.6

Financial Inclusion - CIBIL Registrations

2.9

PM - SVA NidhiYojana

8

Tours & Travels

2.1

E-Shram Registrations

8.1

Tours & Travels – IRCTC Services

3

Other Central G2C Services

8.2

Tours & Travels – Other Services

3.1

Election Commission Services

9

Utility Bill Payment Services

3.2

Passport Application

9.1

Utility Bill Payment – Bharat Bill Payment

System (BBPS)

3.3

PAN Application

9.2

Utility Services – Electricity Bill Payment

3.4

Swachh Bharat Abhiyan

9.3

Utility Services – Water Bill Payment

3.5

FSSAI Registration/Licence

9.4

Utility Services – LPG Booking

3.6

JeevanPramaan

10

Healthcare Services

3.7

UdyamJyotiParichay

10.1

Healthcare Services – Tele-Medicine

3.8

Recruitment Applications through CSCs

10.2

Healthcare Services - Medicine Sales

4

State G2C Services

10.3

Healthcare Services – StreeSwabhiman

4.1

E-District Services

11

Other B2C / B2B Services

4.2

PDS Services

11.1

Grameen E-Store

4.3

Labour Registration Services

11.2

Other Services – Products Distribution

4.4

E-Stamp

11.3

Other Services – Agriculture Services

4.5

E-Vahan – Sarathi Transport Services

11.4

Other Services – Mobile/DTH Recharge

4.6

Himachal SwasthyaBimaYojana (HIMCARE)

11.5

Other Services – IT Return Filing

4.7

Other State G2C Services - Recruitment Services

11.6

Other Services – Diginame

4.8

Other State G2C Services - Municipal Services

12

Skill Development

4.9

Other State G2C Services - SwasthaBim

12.1

Skill Development: Schemes and Courses

4.1

Other State G2C Services - FasalBimaYojana

12.2

Skill Development – Job Portals

Annexure-II

STATE/UT-WISE STATUS OF ROLL OUT CSCs 28 FEBRUARY, 2022

Functional CSCs (Urban+Rur

Functional CSCs at GP le

State/UT

28 Feb'22

28 Feb'22

Andhra Pradesh

8960

6639

Arunachal Pradesh

144

103

Assam

9852

8983

Bihar

47755

42626

Chhattisgarh

18238

14535

Goa

143

94

Gujarat

12337

8466

Haryana

19370

13614

Himachal Pradesh

4879

4288

Jharkhand

18206

15559

Karnataka

11023

7352

Kerala

6144

4772

Madhya Pradesh

39828

30033

Maharashtra

46716

35848

Manipur

953

788

Meghalaya

882

775

Mizoram

337

235

Nagaland

506

351

Odisha

14715

12795

Punjab

10829

7523

Rajasthan

20052

16187

Sikkim

72

56

Tamil Nadu

11091

7317

Telangana

5775

3933

Tripura

1621

1391

Uttar Pradesh

112276

88451

Uttarakhand

8413

6143

West Bengal

20921

18802


State Total

452038

357659

Andaman & Nico

b 50

29

Chandigarh

132

6

Dadra & NH, D&

75

50

Delhi

4159

228

Jammu & Kashmi

6927

5694

Ladakh

109

98

Lakshadweep

12

12

Puducherry

203

111

UT Total

11667

6228

GRAND TOTAL

463705

363887


Annexure-III

NORTH EASTERN STATES - ROLL OUT CSCs 28 FEBRUARY, 202

Functional CSCs (Urban+Rur

Functional CSCs at GP le

State/UT

28 Feb'22

28 Feb'22

Arunachal Prade

144

103

Assam

9852

8983

Manipur

953

788

Meghalaya

882

775

Mizoram

337

235

Nagaland

506

351

Sikkim

72

56

Tripura

1621

1391

GRAND TOTA

14367

12682



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*****

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