Credit Linked Subsidy Scheme (CLSS) of Pradhan Mantri Awas Yojana-Urban (PMAY-U)

RAJYA SABHA 

BENEFICIARIES UNDER PMAY (U) 

NO. 1837. SHRI KAMAKHYA PRASAD TASA

Will the Minister of Housing and Urban Affairs be pleased to state:

(a) the details of complaints regarding Credit Linked Subsidy Scheme (CLSS) under Pradhan Mantri Awas Yojana (Urban) (PMAY (U));

(b) the steps taken to address these complaints;

(c) the total number of beneficiaries of PMAY (U) during the financial year 2020-21; and

(d) the State-wise total number of beneficiaries of PMAY (U) during the financial year 2020- 21?

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(SHRI HARDEEP SINGH PURI)

(a) & (b) Interest subsidy under Credit Linked Subsidy Scheme (CLSS) of Pradhan Mantri Awas Yojana-Urban (PMAY-U) is disbursed to beneficiaries through Central Nodal Agencies (CNAs) namely, National Housing Bank (NHB), Housing and Urban Development Corporation (HUDCO) and State Bank of India (SBI). These CNAs are provided funds from time to time from budgetary as well as Extra Budgetary Resources to disburse interest subsidy to the eligible

Disbursement of interest subsidy under CLSS takes place after observing due diligence at all levels starting from the submission of application for home loan to Primary Lending Institutions (PLIs) and final clearance by CNAs.

Complaints on CLSS are related to delay in receipt of CLSS subsidy, lack of information provided by PLIs, etc.

A Public Grievance Cell is functioning in the Mission Directorate to address the issues in coordination with States/UTs and CNAs. Grievance received against PLIs in connection with the implementation of CLSS are sent to CNAs for remedial action. CNAs take up the complaints with PLIs for suitable redressal. CNAs have sensitized the PLIs regarding the implementation of the Scheme through training,  State Level Bankers Committee (SLBC) meetings, etc. The progress of the scheme is reviewed in the SLBC meetings. Monitoring is also done by State Governments through State Level Sanctioning and Monitoring committee (SLSMCs).Grievance received on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) Portal or through emails / by post are also suitably replied.

Toll free number in CNA shave been generated to address the complaints of beneficiaries in respect of CLSS component of the PMAY(U) Mission.

For more efficient and transparent processing of the claims and seamless disbursement of interest subsidy to the beneficiaries, Government had launched a CLSS Awas Portal (CLAP). This portal is easy to use by beneficiaries and has a CLSS Tracker which enables beneficiaries to track the status of their applications.

(c)  &  (d)  So  far  16,78,194  houses  have  been  sanctioned  under  PMAY-U  during financial year 2020-21. State/UT wise details of houses sanctioned during financial year 2020- 21 is annexed as Annexure.

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Annexure referred in reply to RSU Q No1837due for 10-03-2021

State/UT wise details of houses sanctioned during financial year 2020-21 under Pradhan Mantri Awas Yojana –Urban (PMAY-U)