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Steps For Speedy Disposal Of Claims By EPFO,the total number of cases of Employees’ Provident Fund (EPF) settled by the Employee’ Provident Fund Organisation (EPFO) during each of the last three years and the current year

GOVERNMENT OF INDIA 
MINISTRY OF LABOUR AND EMPLOYMENT 

LOK SABHA 
UNSTARRED QUESTION NO. 3195 
TO BE ANSWERED ON 31.12.2018 

STEPS FOR SPEEDY DISPOSAL OF CLAIMS BY EPFO 

3195. SHRI SANJAY DHOTRE 
          SHRI BHARTRUHARI MAHTAB
          SHRI RAHUL SHEWALE

Will the Minister of LABOUR AND EMPLOYMENT be pleased to state: 
  • (a) the total number of cases of Employees’ Provident Fund (EPF) settled by the Employee’ Provident Fund Organisation (EPFO) during each of the last three years and the current year, State/UT-wise; 
  • (b) the total number of cases of EPF pending for settlement during the said period, State/UT-wise; 
  • (c) whether the prescribed norms have been followed in processing and settlement of the said claims during the said period across the country; 
  • (d) if so, the details thereof along with the rate of settlement and if not, the reasons therefor; 
  • (e) whether the Government proposes to reduce the period of settlement of claims and if so, the details thereof; and 
  • (f) the other steps taken/being taken by the Government for speedy disposal of the pending claims along with achievements thereof? 
DISPOSAL+OF+CLAIMS+BY+EPFO
ANSWER 
MINISTER OF STATE (IC) FOR LABOUR AND EMPLOYMENT 
(SHRI SANTOSH KUMAR GANGWAR) 

(a) & (b): The State/UT-wise details of Employees’ Provident Fund (EPF) claims settled and the cases pending for settlement during the last three years and the current year is at Annex. 

(c) & (d): As per paragraph 72(7) of Employees’ Provident Funds (EPF) Scheme, 1952, the claims, complete in all respects submitted along with the requisite documents shall be settled and benefit amount paid to the beneficiaries within 20 days from the date of its receipt. The prescribed norms are being followed by Employees’ Provident Fund Organisation (EPFO) in settlement of claims. On an average, 93 per cent of the total claims are settled within 20 days of their receipt. 

(e): At present, there is no proposal under consideration to reduce the period of settlement. 

(f): The following steps have been taken by EPFO for speedy disposal of pending claims:- 
  • i) EPFO has allotted a twelve digit permanent number to its members called Universal Account Number (UAN). This UAN will help consolidation of previous PF accounts and portability in case of change of employment. 
  • ii) A single page Composite Claim Form (CCF) has been introduced for withdrawals by replacing the erstwhile multiple Claim Forms No. 19, 10C and 31. 
  • iii) A member is no longer required to submit documents e.g. Medical Certificate and may only self-certify to avail withdrawals. The requirement to affix revenue stamp on claim forms has been done away with. 
  • iv) Online Transfer Claim Portal (OTCP) has been introduced to facilitate seamless transfer of claims. 
  • v) The entire payment to subscribers is done electronically through National Electronic Funds Transfer (NEFT) system. 
  • vi) The subscribers have been given an option to submit claims through online mode. The services of EPFO for subscribers have also been integrated and offered through UMANG application of Government of India. 
Annex 
ANNEX REFERRED TO IN REPLY TO PARTS (A) & (B) OF LOK SABHA UNSTARRED QUESTION NO. 3195 FOR 31.12.2018 RAISED BY SHRI SANJAY DHOTRE, SHRI BHARTRUHARI MAHTAB AND SHRI RAHUL SHEWALE REGARDING “STEPS FOR SPEEDY DISPOSAL OF CLAIMS BY EPFO”.
S. N O. STATE/UT No. of PF claims settled during the year No. of PF claims pending at the end of the year
2015-16 2016-17 2017-18 2018-19
(to-date)
2015-
16
20
16
- 17
2017-
18
2018-19
(30.11.
2018)
1
ANDHRA PRADESH 192720 184795 257965 189499 177 2 450 195
2
ASSAM 32313 28092 43627 40840 83 0 1061 73
3
BIHAR 37024 41727 50517 60763 221 0
2
102
4
CHANDIGARH 96349 80186 106372 95238 78 4 282
8
5
CHHATTISGARH 56421 56781 66415 55566 2947 0 977 1870
6
DELHI 462971 489127 537521 619522 3853 2 9271 174
7
GOA 39996 32726 48000 36091 721 2 472
0
8
GUJARAT (including Dadra & Nagar Haveli and Daman & Diu) 427315 423420 547843 540365 2318 4 1109 185
9
HARYANA 484410 505487 600383 521822 6279 5 18911 4805
10 HIMACHAL PRADESH 53379 54279 59700 61062 87 0 115 108
11 JHARKHAND 61749 55049 76932 72536 125 0
9
0
12 KARNATAKA 759604 842364 992155 882870 1633 2 9060 1106
13 KERALA (including Lakshadweep) 203820 205519 261927 239885 4319 1 3035
8
14 MADHYA PRADESH 175931 175570 253142 230491 208 0 407
6
15 MAHARASHTRA 1409795 1377222 1680622 1532067 25554 4 15588 8545
16 MEGHALAYA 3868 3583 3459 2859
1
0
7
23
17 ODISHA 124209 138378 159746 154168 274 0 83
6
18 PUNJAB 151646 146381 208668 164492 994 3 447
2
19 RAJASTHAN 157278 170922 206105 200915 14 1 444
1
20 TAMIL NADU (including Puducherry) 806186 858428 1059945 1035784 17225 13 9358 992
21 TELANGANA 402886 404342 442328 417166 1503 14 5245 121
22 TRIPURA 3504 3909 3172 4268 55 0 10
0
23 UTTAR PRADESH 343882 354751 460446 462413 945 0 1945 214
24 UTTARAKHAND 95046 86863 132382 135867 441 0 1687 212
25 WEST BENGAL (including Andaman & Nicobar islands) 272212 290898 312759 275417 446 1 2419 66
ALL INDIA TOTAL 6854514 7010799 8572131 8031966 70501 58 82394 18822
*****

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